This from an astonished reader...
Renaissance Trains has certainly been behind some radical changes to the industry in recent years.
But it's not just Open Access where they have left their mark.
Or so it would appear, judging by this statement on their website:
"Mike is a recognised expert in the areas of rail customer services, both non-board trains and at stations."
So this is where National Express got the idea for 'non-board' catering!
