This from the Noble Lord's statement in the Upper House yesterday....
I spoke this morning to Mary Grant, the group rail manager of First Capital Connect, who assured me that every effort was being made to run as full a service as possible. I made clear to her our expectation that that would happen.
It is important that First Capital Connect continues to use all reasonable endeavours to restore the service, but this situation could be ended immediately if the concerted action on the part of the staff was ended. That step should be taken immediately.
Is First Group's lustre beginning to tarnish in Marsham Street?
