...perhaps the RAC Chairman should also examine 'passenger communications best practice' elsewhere on the network.
These both from A Frog...
Behold Crewe:
And rejoice in Newport...
Of course London and the South Eastern is the very engine of our economy.
Happily, with a very generous NR Schedule 8 donation, SouthEastern should soon be able to offer real time passenger information; direct to blackberrys, iphones, ipads, your fingernail, etc...
And perhaps also an Operations Director, after a year of waiting?
UPDATE: This from Guzzibasher...
Erm, ref "Whilst David Quarmby pours over South Eastern's non-performance in the ice and snow".
Methinks that should be "pores", unless he's got a large jug of anti-freeze!
Corrected. Thank you.