Virgin has been busy surveying passengers on the West Coast Main Line.
But what was the redacted question?
Answers on an email please to the usual address...
UPDATE: This from the Archer...
Given that Q22 above is in relation to Value for Money, might I suggest that Q23 started:
‘If you scored 4 or above for Q22...’
Q23 was then removed from the latest version of the survey given that no-one in the history of the franchise had ever been able to honestly answer it.