Thursday, 30 April 2009
Telegrammed by the Master
NR's reputation for customer service will take a great leap forward from 2010 when the Leeds train planning office moves to, err... Milton Keynes.
Scotrail and TPE are reported to be non too impressed.
NR have acquired premises in this 'world class' town and are intending concentrating many more functions on the site.
But few staff seem keen to make the move to the land of concrete cows.
That's one way to reduce headcount.
UPDATE: This just in from DOS at Rugby...
The move to Milton Keynes, and planned centralisation of functions currently carried out in other locations, may well be connected to Mr Coucher residing near by.
Perhaps even he is finding a daily commute to Euston too expensive!
UPDATE: This just in from the Major...
I suspect Mr C has few problems with the cost of his MK commute.
Whether he's quite so happy at his train being late so often is another matter.