Telegrammed by The Master
One of the beauties of rail over air travel is that you don't have to turn up two hours ahead and queue for check-in.
Alas the modern railway is doing its best to bugger up this benefit.
Despite arriving 28 minutes early at Waterloo today all my time was spent queuing at the self-service machines to try and buy a ticket.
Fifteen machines are provided, but despite this chaos descends as soon as anyone unfamiliar with them joins the queue.
Each transaction takes an age - and it's not as if you can just walk on to the train and buy your ticket.
Of course Waterloo is now gated and SWT take great pleasure in administering a penalty fare to any passenger foolish enough to attempt buying a ticket on the train.
So much for a pleasurable travelling experience.
I made my train with only a few minutes to spare and sans any refreshments.
Thanks SWT.
UPDATE 26/05/09: This just in from 'Mike'...
Victoria on 19th May...
Despite the two companies operating services there both being owned by Govia, there are separate machines, with only two on the South Eastern side. Only one of which was working.
Off to the South Central side only to see a notice taped onto all machines "Due to a download problem, Southeastern destinations are not available from this machine".
If it wasn't for the barriers, Southeastern are pretty good at selling tickets on Ramsgate/Dover trains.
How un-joined up is that?
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