Tuesday 7 June 2011

NXEA excels at making photographers welcome

This from a clearly very annoyed Mr Tony Miles...

Station staff at Colchester just told me that it is not permitted to wear a switched off camera, with lens cap fitted, on the station!

No wonder NX haven't retained the franchise.

Customer service from the 'Attila the Hun book on How To Win Friends & Influence People'.

UPDATE: An update from Mr Miles...

On the back of the Eye piece above I've just had a call from Virgin Trains who said:

"You are welcome to remove your lens cap & take photos at our stations whenever you like."


That's the way to get shortlisted for a franchise!

Eye wonders if there are other ways to get shortlisted for a franchise? Not being German certainly appears to be one. Readers may know of others...

UPDATE: This from Our International Correspondent...

I didn't know that being nice or nasty to a railway hack was a way to win or lose anything of consequence, let alone a franchise.