Thursday, 20 June 2013

ORR hopes for 25% uplift in satisfaction

Exciting news from those masters of railway finances - the ORR!

Here is the feedback form from yesterday's ORR industry periodic review 2013 bash in London.

Good to see those charged with the very big numbers can't get a grip on the, er, small numbers..!!

Perhaps option 5 is a reflection of ORR's very own Optimism Bias?