This written answer given by Cruella on the 23 November...
Julian Smith (Skipton and Ripon, Conservative)
To ask the Secretary of State for Transport how many complaints he received on the way in which (a) East Coast Mainline, (b) Grand Central, (c) Northern Rail, and (d) Transpennine Express communicate with their customers in the latest period for which figures are available.
Theresa Villiers (Minister of State (Rail and Aviation), Transport; Chipping Barnet, Conservative)
For the most recent quarterly period the Department for Transport has received six complaints concerning East Coast Mainline, nil for Grand Central, five for Northern Rail and one for Transpennine Express, about the way in which the operators commutate with their customers
Commutate? Commutate!
Prof Unwin comments: Deep joy as Villipede commutate so chloroform. Trebley and Jammy Dodgybic all round.
Grimsby and Back
2 years ago
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