This from Brand Republic...
Rail operator First Capital Connect (FCC) is to use Twitter to update passengers about delays and problems with rail network they are travelling on.
Good effort.
What with PJ running NR's 'Internet Rapid Rebuttal Unit' and FCC using Twitter is the railway in danger of entering the 21st Century?
What's come over Virgin?
A passenger on this morning's fast 10.29 to Glasgow (which in more glamorous days was known as the Royal Scot) reports that staff along the platform were lined up to say "good morning" even to those in standard class.
Pity the same courtesy isn't extended to users of surly Virgin Media, whose Broadband operation was castigated this week for misleading customers over speed and miserable customer relations.
Posts
