Via Twitter...
On FCC problems - can people please email details of complaints/experiences to rail@dft.gsi.gov.uk - thanks.
Extra-ordinary - is there no limit to the Department's nano-management?!
Presumably DafT has set up an entire shadow organisation to deal with customer complaints about delays on FuCC?
Back to the Wolmar Question: 'What are TOCs for?'
UPDATE: This from Steve Strong...
DfT want to know about people's 'experiences' of FCC?
Not exactly empirical is it?
UPDATE: This, via Twitter, from cbuchanancubed...
Why doesnt DfT just look at all the blogs/comments etc on the internet - but no you have to send them all in again.
UPDATE: This from Jumbo...
With First Group winning the Business of the Year award at the recent Eversholt Rail Business Awards and FCC being presented with an award for their communications skills, it seems hard to credit that the number of complaints against FCC warrants the DfT's attention.
Do the DfT know something that we don't?
Surely the people who made such prestigious awards to First were not taking the pxss?
Grimsby and Back
3 years ago
Posts
