Thursday 4 June 2009

Tempting fate

This confident assertion from Network Rail yesterday...

"VT ppm as at 18:00 today 92%"

But what's this?

Alas

It would appear that a signal failure this afternoon at Milton Keynes has stopped the job completely on NR's £9bn railway (again).

At least Virgin's contingency plans are by now well rehearsed...

Virgin trains... have promised that tickets for affected trains will be honoured on other services.

Old railway hands will point out that you should never tempt fate, or indeed get over cocky when your customer is already spitting bullets.

UPDATE: This just in from Charles Yerkes...

Heaven forfend that I should trample on someone else's patch, goodness knows we have troubles enough on the Underground.


However, hasn't NR's Rapid Rebuttal Unit gone rather quiet all of a sudden?

UPDATE: Wise words from the Archer...

Having 'enjoyed' the service on the WCML today (standing room & 20 late into London) perhaps Virgin's train-managers could go easy on the PA waffle.

When you start an announcement by apologising for making yet another apology, then it really is time to keep schtum.

Earlier, the train-manager just about stopped short of asking passengers to give the (Virgin Trains') driver a round of applause for his exceptional work having faced (Network Rail) signalling problems.

It was all a bit embarrassing really.

If these two industry giants don't grow up and co-operate then every delay on the WCML will be blown out of all proportion as each party seeks to blame t'other.

So please grow up and get along.


Topic closed.